At SPI Services, we value and respect your right to privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our investigative services. By engaging with us, you agree to the terms outlined below.
1. Information We Collect
We may collect the following information when you interact with us:
- Personal details you provide (such as name, contact information, case details).
- Information shared via phone, email, contact forms, or consultations.
- Technical information such as IP address, browser type, and cookies when you visit our website.
2. How We Use Your Information
Your information is used to:
- Respond to your enquiries and provide investigative services.
- Communicate updates regarding your case.
- Improve our website, services, and client experience.
- Comply with legal obligations when required.
3. Confidentiality
Confidentiality is at the heart of what we do. All case-related information shared with SPI Services is treated as strictly confidential and will never be disclosed without your consent, unless required by law.
4. Data Protection
We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, misuse, or disclosure.
5. Cookies
Our website may use cookies to improve functionality and user experience. You may choose to disable cookies in your browser settings, though this may affect certain features of the site.
6. Sharing of Information
SPI Services does not sell, trade, or rent your personal information to third parties. Information may only be shared with trusted third-party providers (such as IT or security partners) strictly for operational purposes, and always under confidentiality agreements.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Correct or update your information.
- Request deletion of your personal information, subject to legal or contractual restrictions.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date” updated accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
SPI Services
📧 Email: info@spiservices.co.za
📞 Phone: 074 326 0000